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XMail Forum -> Cannot Connect To Agent

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> Cannot Connect To Agent, I have setup both XQM and XQM agent ..
ultra1394
Posted: Oct 25 2004, 08:56 AM
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Dear All,

I have setup XQM in my win2000 workstation and install the agent 1.4 in the linux machine (redhat 9 ). I have installed the agent correctly and I see it when I run ps -ef ( i have the kernel = 2.4.1 in the start up script ).
However, when I use my xqm to connect to it .. it said that no agent found ..
Does any one know how can I touble shooot it ? thx ...


Ken
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hschneider
Posted: Oct 25 2004, 10:00 AM
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Run the Agent in debug mode and check its output.
Maybe
- it is bound to the wrong interface,
- your client is not in its trusted_clients list or
- its port is kept closed by a firewall.



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Bye,
Harald


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ultra1394
Posted: Oct 26 2004, 05:05 AM
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I have the following configuration

Agent version : 1.40
Using xmaillib : 1.54
Using rpcserver : 1.12
Configurationfile : /etc/xqmagent.conf
Threads : 25
Listening at : 10.1.4.22:8000
CTRL access at : 10.1.4.22:6017
Trusted clients : 127.0.0.1,192.168.*,10.1.4.*
Handle dynamic IPs : No
Forced MAIL_ROOT : /mail/MailRoot
XMail startscript : /etc/rc3.d/S97xmail
PID : 22639
Parent PID : 22638

My email server has the ip 10.1.4.22 and my computer has the ip 192.168.120.201 and when I launch the xqm to connect to the agent . it said that agent not found and the mail server exist the debug mode and go back to prompt ... Do you have any idea ??? many thx ..

Ken
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hschneider
Posted: Oct 26 2004, 01:19 PM
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192.168.120.201 cannot talk to 10.1.4.22, because they are not in the same subnet. Either your server or your workstation have a 2nd interface in the opposite subnet, if they are on the same LAN.


--------------------
Bye,
Harald


-- Download XMail Queue Manager 1.46 NOW: XMail Server Tools
-- Cross platform remote queue management!
-- Message analyzing on the fly!
-- Builtin diagnostics knowledge base!
-- Manages multiple mail queues!

Sponsored by
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ultra1394
Posted: Oct 27 2004, 11:24 AM
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You mean that the agent and XQM has to work in the same IP subnet ? i.e. I cannot remote connect to the Agent in different network, right ? thx ..

Ken
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hschneider
Posted: Oct 27 2004, 03:13 PM
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If you connect both networks with a gateway, adding the corresponding gateway addresses should work.

How are theses networks interconnected ?
How do you access the server from your workstation with other applications ?


--------------------
Bye,
Harald


-- Download XMail Queue Manager 1.46 NOW: XMail Server Tools
-- Cross platform remote queue management!
-- Message analyzing on the fly!
-- Builtin diagnostics knowledge base!
-- Manages multiple mail queues!

Sponsored by
CD-Produktion und DVD-Produktion and Homestaging Saarland - Immobilien schneller verkaufen in der Region Saarland, Rheinland-Pfalz und Luxembourg
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ultra1394
Posted: Oct 28 2004, 02:39 AM
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There is a firewall between email server and my workstation

i.e.

my workstation <=> 192.168.120.1 -firewall- 10.1.2.1 <=> ( DMZ ) Email server

we both has the default gateway to firewall

i.e.

my workstation
192.168.120.201
255.255.255.0
192.168.120.1

email server
10.1.4.22
255.255.255.0
10.1.4.1

I am able to download or send email with the email server and so I believe the connection is fine ...

Do you mean to add the gateway in the xqm configuration ? many thx ..

Ken
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hschneider
Posted: Oct 28 2004, 07:29 AM
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Add 10.1.2.1 to the Agent's trusted list. In XQM assign 192.168.120.1 as the Agent's IP.


--------------------
Bye,
Harald


-- Download XMail Queue Manager 1.46 NOW: XMail Server Tools
-- Cross platform remote queue management!
-- Message analyzing on the fly!
-- Builtin diagnostics knowledge base!
-- Manages multiple mail queues!

Sponsored by
CD-Produktion und DVD-Produktion and Homestaging Saarland - Immobilien schneller verkaufen in der Region Saarland, Rheinland-Pfalz und Luxembourg
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