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gregmaster |
Posted: Aug 14 2004, 10:27 AM
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Newbie Group: Members Posts: 2 Member No.: 1271 Joined: 14-August 04 |
Hi everybody,
I got a serious problem with xmail. We're on windows 2000 server on our dedicate server and one of our post is a MAc OSX user. The problem come from the "pop3" : He cannot receive email but he can send email. So How can I declare the Mac os on X-mail ? -==please write simply, i'm french and don't have so much vocabulary..^_ ^==- Greg, Webmaster@hawaiisurf.com |
bim |
Posted: Aug 14 2004, 11:50 AM
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Advanced Wizard Group: Members Posts: 489 Member No.: 297 Joined: 6-October 02 |
We might need more information about the error your MAX OS X user gets and what mail software he is using, but my guess would be that it is some sort of mail software that can't handle a @ in a username. While your normally would use the complete e-mail address as the username, now change the "@" to ":". So test@foo.com would have as a username test:foo.com
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gregmaster |
Posted: Aug 14 2004, 12:30 PM
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Newbie Group: Members Posts: 2 Member No.: 1271 Joined: 14-August 04 |
Hi,
Thanks for answer so quickly. There are in fact no error message, just : he can't receive his e-mails. But he can send e-mails. The problem come (according to me, but i'm a learner in server command) from the pop count (and its our server which send mail). I've try to send an e-mail to the owner of the count by his own email box : nothing receive...but the recipient in copy - me- had receive the mail. that is why i believe i must configure X-mail for him, but i ain't got no id of what to do. The mailsoftware he use is "mail", running under Mac OS X. Could you do something doc? Greg p.s: I've tryed to modify the user name with ":" and that don't change nothing. |
bim |
Posted: Aug 14 2004, 02:21 PM
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Advanced Wizard Group: Members Posts: 489 Member No.: 297 Joined: 6-October 02 |
I can't really follow. Please explain more clearly how everything is configure:
- Does the POP3 mailbox from your client reside on your dedicated server, using XMailserver? - Via which mailserver do you and your client send the mails? - Which domain name is your client using? This will let us check the settings. To which IP-address should the mail go for your client? - Does XMailserver work for other accounts? I don't think Mac OS X will be the cause of this... |