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Cannot Connect To Agent, I have setup both XQM and XQM agent ..

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ultra1394	Posted: Oct 25 2004, 08:56 AM
Newbie Group: Members Posts: 19 Member No.: 1243 Joined: 29-July 04	Dear All, I have setup XQM in my win2000 workstation and install the agent 1.4 in the linux machine (redhat 9 ). I have installed the agent correctly and I see it when I run ps -ef ( i have the kernel = 2.4.1 in the start up script ). However, when I use my xqm to connect to it .. it said that no agent found .. Does any one know how can I touble shooot it ? thx ... Ken

hschneider	Posted: Oct 25 2004, 10:00 AM
No - I'm not an answering script ... Group: Admin Posts: 6631 Member No.: 195 Joined: 19-June 02	Run the Agent in debug mode and check its output. Maybe - it is bound to the wrong interface, - your client is not in its trusted_clients list or - its port is kept closed by a firewall. -------------------- Bye, Harald -- Download XMail Queue Manager 1.46 NOW: XMail Server Tools -- Cross platform remote queue management! -- Message analyzing on the fly! -- Builtin diagnostics knowledge base! -- Manages multiple mail queues! Sponsored by CD-Produktion und DVD-Produktion and Homestaging Saarland - Immobilien schneller verkaufen in der Region Saarland, Rheinland-Pfalz und Luxembourg

ultra1394	Posted: Oct 26 2004, 05:05 AM
Newbie Group: Members Posts: 19 Member No.: 1243 Joined: 29-July 04	I have the following configuration Agent version : 1.40 Using xmaillib : 1.54 Using rpcserver : 1.12 Configurationfile : /etc/xqmagent.conf Threads : 25 Listening at : 10.1.4.22:8000 CTRL access at : 10.1.4.22:6017 Trusted clients : 127.0.0.1,192.168.,10.1.4. Handle dynamic IPs : No Forced MAIL_ROOT : /mail/MailRoot XMail startscript : /etc/rc3.d/S97xmail PID : 22639 Parent PID : 22638 My email server has the ip 10.1.4.22 and my computer has the ip 192.168.120.201 and when I launch the xqm to connect to the agent . it said that agent not found and the mail server exist the debug mode and go back to prompt ... Do you have any idea ??? many thx .. Ken

hschneider	Posted: Oct 26 2004, 01:19 PM
No - I'm not an answering script ... Group: Admin Posts: 6631 Member No.: 195 Joined: 19-June 02	192.168.120.201 cannot talk to 10.1.4.22, because they are not in the same subnet. Either your server or your workstation have a 2nd interface in the opposite subnet, if they are on the same LAN. -------------------- Bye, Harald -- Download XMail Queue Manager 1.46 NOW: XMail Server Tools -- Cross platform remote queue management! -- Message analyzing on the fly! -- Builtin diagnostics knowledge base! -- Manages multiple mail queues! Sponsored by CD-Produktion und DVD-Produktion and Homestaging Saarland - Immobilien schneller verkaufen in der Region Saarland, Rheinland-Pfalz und Luxembourg

ultra1394	Posted: Oct 27 2004, 11:24 AM
Newbie Group: Members Posts: 19 Member No.: 1243 Joined: 29-July 04	You mean that the agent and XQM has to work in the same IP subnet ? i.e. I cannot remote connect to the Agent in different network, right ? thx .. Ken

hschneider	Posted: Oct 27 2004, 03:13 PM
No - I'm not an answering script ... Group: Admin Posts: 6631 Member No.: 195 Joined: 19-June 02	If you connect both networks with a gateway, adding the corresponding gateway addresses should work. How are theses networks interconnected ? How do you access the server from your workstation with other applications ? -------------------- Bye, Harald -- Download XMail Queue Manager 1.46 NOW: XMail Server Tools -- Cross platform remote queue management! -- Message analyzing on the fly! -- Builtin diagnostics knowledge base! -- Manages multiple mail queues! Sponsored by CD-Produktion und DVD-Produktion and Homestaging Saarland - Immobilien schneller verkaufen in der Region Saarland, Rheinland-Pfalz und Luxembourg

ultra1394	Posted: Oct 28 2004, 02:39 AM
Newbie Group: Members Posts: 19 Member No.: 1243 Joined: 29-July 04	There is a firewall between email server and my workstation i.e. my workstation <=> 192.168.120.1 -firewall- 10.1.2.1 <=> ( DMZ ) Email server we both has the default gateway to firewall i.e. my workstation 192.168.120.201 255.255.255.0 192.168.120.1 email server 10.1.4.22 255.255.255.0 10.1.4.1 I am able to download or send email with the email server and so I believe the connection is fine ... Do you mean to add the gateway in the xqm configuration ? many thx .. Ken

hschneider	Posted: Oct 28 2004, 07:29 AM
No - I'm not an answering script ... Group: Admin Posts: 6631 Member No.: 195 Joined: 19-June 02	Add 10.1.2.1 to the Agent's trusted list. In XQM assign 192.168.120.1 as the Agent's IP. -------------------- Bye, Harald -- Download XMail Queue Manager 1.46 NOW: XMail Server Tools -- Cross platform remote queue management! -- Message analyzing on the fly! -- Builtin diagnostics knowledge base! -- Manages multiple mail queues! Sponsored by CD-Produktion und DVD-Produktion and Homestaging Saarland - Immobilien schneller verkaufen in der Region Saarland, Rheinland-Pfalz und Luxembourg

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